Tuesday, 12. February 2019, The ISO 9001 Group Training Facility, Context of the Organization & Interested Parties Training Course

Context of the Organization & Interested Parties Training Course
Course Objectives
This 1 Day Context of the Organization & Interested Parties training course will provide learners with a clear understanding of the proper application of the concepts regarding context of the organization and the needs and expectations of interested parties. At the end of the course, learners will be able to clearly identify their organization’s context, internal and external issues, interested parties and their needs and expectations.
Who Should Attend
– CEOs, Presidents, Owners– Vice Presidents– Managers
Learning Outcomes
Module 1– Explain the concept of Context of the Organization– Explain components of a SWOTT Analysis– Illustrate the proper use of a SWOTT Analysis– Create a SWOTT Analysis of your organization’s external and internal issues
Module 2– Explain the concept of Interested Parties– Differentiate between a need and an expectation– Illustrate how to properly identify Interested Parties– Illustrate how to properly identify needs and expectations– Create a register of your organization’s interested parties– Identify the needs of your interested parties– Identify expectations of your interested partiesModule 3– Rank SWOTT Analysis issues– Rank Interested Parties’ needs and expectations– Construct a matrix connecting SWOTT Analysis issues and Interested Parties– Competency Test
Attendance Options
Public Training - Attend training in-person.
Simulcast - Login to live training.
Course Times9am – 4:30pm
Materials Included
– Course slides– SWOTT Analysis Example– Interested Parties Needs and Expectations Example– Competency Test
Items to Bring– Not Applicable
AccreditationIACET Training Accreditation
Call us today at 832-326-9796 or email us at training@iso9001group.com to contact one of our management system consultants to set up an onsite training at your facility. The ISO 9001 Group can assist your organization in its training needs!

Context of the Organization & Interested Parties Training Course

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